Privacy Policy

RevText, a DBA of Revolution Ranch LLC
Effective Date: September 19, 2023
Last Updated: May 28th, 2025

Introduction

RevText (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

We adhere to applicable data privacy laws, including the California Consumer Privacy Act (CCPA) and the Telephone Consumer Protection Act (TCPA). Please read this policy carefully.

YOUR
DATA AND YOUR CUSTOMER’S DATA WILL NEVER BE SOLD, TRANSFERRED, OR SHARED WITH
THIRD PARTIES UNLESS SPECIFICALLY INDICATED BELOW:

1. Information We Collect

We collect information to provide and improve our services, ensure compliance, and personalize user experience.

a. Information You Provide to Us

• Name

• Email address

• Mobile phone number

• Business or company name

• Payment and billing information

• Content of SMS messages sent through the platform

• Any other information voluntarily provided during account setup, onboarding, or communication with us

b. Information Collected Automatically

• IP address

• Browser type and version

• Device identifiers

• Usage and clickstream data

• Time and date of interactions with our platform

c. Information from Third Parties

• CRM, e-commerce, or marketing integrations

• Public databases or business directories (for validation)

• Referral or affiliate partners

d. Sensitive Personal Information Disclosure (CPRA Compliance)

We do not collect or use sensitive personal information, as defined under the California Privacy Rights Act (CPRA), for the purpose of inferring characteristics about consumers. If we do collect such information (e.g., for legal compliance or service delivery), it is used strictly for those limited, permitted purposes.

We do not use or disclose sensitive personal information for cross-context behavioral advertising or any purpose not explicitly permitted under CPRA Section 1798.121.

e. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

The retention period varies depending on the type of data and the reason for its collection. For example:

• SMS opt-in records: retained for 5 years to demonstrate compliance with TCPA and CTIA regulations.

• Customer support data: retained for 2 years after resolution.

• Inactive account data: purged after 24 months of inactivity, unless otherwise required by law.

After these periods, we securely delete or anonymize your personal data unless legal obligations require us to retain it longer.

2. SMS Consent & TCPA Compliance

a. SMS Opt-In

By providing your mobile number and opting in via form, keyword, or verbally recorded agreement, you consent to receive recurring informational and marketing text messages from RevText.

• Consent is not a condition of purchase

• Message frequency may vary

• Message and data rates may apply

• To opt out, reply STOP

• For help, reply HELP or contact support@rev-ranch.com

All opt-ins are logged with a timestamp, source, and method of consent to comply with TCPA and CTIA requirements.

3. How We Use Your Information

We use the information collected for:

• Delivering, maintaining, and improving our services

• Sending transactional and marketing communications (with proper consent)

• Providing customer support and responding to inquiries

• Fulfilling legal, security, and compliance requirements

• Analyzing trends and usage behavior

• Personalizing your user experience

• Preventing abuse or fraud

4. Sharing and Disclosure of Information

We do not sell personal data. We may share your information under the following conditions:

a. Service Providers

We share data with vendors and partners who perform services on our behalf (e.g., hosting, SMS delivery, analytics). These parties are contractually obligated to protect your information.

b. Legal Obligations

We may disclose your information as required by law, subpoena, legal process, or governmental request.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, subject to this Privacy Policy.

5. Your Privacy Rights (CCPA Compliance)

If you are a California resident, you have the following rights:

• Right to Know: Request information about what data we collect, use, and disclose.

• Right to Delete: Request deletion of your personal information, subject to exceptions.

• Right to Opt-Out: Although we do not sell your data, we honor opt-out requests related to data sharing.

• Right to Non-Discrimination: You will not be penalized or receive different service for exercising your rights.

To submit a request, email support@rev-ranch.com with the subject line “CCPA Request” 

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for contractual obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. While no system is 100% secure, we continuously evaluate and enhance our security practices.

8. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze usage patterns, and support marketing efforts. You can adjust your browser settings to disable cookies.

9. Children’s Privacy

RevText services are not directed at or intended for children under the age of 13. We do not knowingly collect data from children without parental consent.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. The “Last Updated” date at the top reflects the current version. Continued use of our services after updates constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us:

📧 Email: support@rev-ranch.com
📬 Mail:

Revolution Ranch LLC 

1384 Heritage Acres Blvd

Rockledge, FL

32955